Shipping and Delivery Policy
Applicable To: All digital products and services purchased via ecfos.in
This Shipping and Delivery Policy (“Policy”) outlines the terms and conditions regarding the delivery of digital goods provided by ECFOs (“Company”, “we”, “us”, or “our”) through our website ecfos.in.
1. Nature of Delivery
1.1. The Company provides digital products and services only. No physical goods are shipped.
1.2. Upon successful receipt of payment, access to the digital product shall be provided via electronic means, including but not limited to, user account activation, email delivery, or secure download link.
2. Delivery Timeline
2.1. Access to digital products shall be delivered within a reasonable time following payment confirmation, typically within 24 hours, unless otherwise specified.
2.2. The Company shall not be held liable for delays caused by technical issues beyond its control, including third-party platform outages or user-end issues.
3. Delivery Confirmation
3.1. Confirmation of access shall be deemed as delivery. The Company shall provide proof of delivery through system logs, email confirmation, or access credentials.
4. User Responsibilities
4.1. The customer is responsible for providing accurate and functional contact details at the time of purchase.
4.2. The customer shall ensure that system requirements necessary to access the digital product are met.
5. Non-Receipt Claims
5.1. Claims of non-receipt must be submitted in writing to [info@ecfos.in] within 3 business days of the transaction date.
5.2. The Company will investigate such claims and respond within 5 business days. Resolution may include re-issuance of access credentials or download links.
6. No Physical Delivery
6.1. The Company does not engage in the shipping of physical goods. All references to “delivery” herein shall be interpreted as digital or electronic delivery.
7. Governing Law
This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].
For further information, please contact us at:
Email: [info@ecfos.in]
Website: [www.ecfos.in]
